Changes to Crown & Anchor Benefits
With 20 ships currently in service around the globe and two magnificent ships under construction, Royal Caribbean has always regarded the optimum enjoyment of all our guests worldwide as a top priority. We consistently review valuable guest feedback to ensure that we are able to continuously improve our services while keeping the base price of a Royal Caribbean® International cruise essentially the same for nearly a decade. In that process, we constantly measure and evaluate the satisfaction of our guests.
To enhance the onboard experience, Royal Caribbean International has recently initiated a variety of programs including:
MyTime Dining, which allows guests more flexibility to dine according to their own schedule, and My Family Time Dining, which provides young children an expedited 40 minute dinner experience and an escorted return to the Adventure Ocean youth programming facility so that parents can continue to enjoy dinner at a leisurely pace
Pre-cruise booking of shore excursions and beverage packages and advance reservations for specialty restaurants
Upgraded suite services and amenities including preferred seating and reservations, exclusive in-stateroom culinary treats, concierge lounge access, upgraded furniture and more
An enhanced departure process which provides a quicker and more seamless experience for guests at the conclusion of the cruise, while extending access to their staterooms on the morning of departure
New programming for kids and families, such as Crayola Beginnings art, Sitters at Sea, Babies 2 Go, Fisher Price toy lending, Stroll & Roll, and more
Pool-side towel service which eliminates the need for a guest to remember to bring towels from their stateroom
Starting September 1st there will be some changes to our Crown & Anchor Society benefits. Crown & Anchor members will continue to receive their most valued benefits such as discounts on cruises, savings certificates and priority boarding and departure. Our Platinum and Diamond members also will continue to receive discounts on balcony and suite category staterooms including the recently introduced upgraded services and amenities for suite guests.
The changes include:
A new Ultimate Value Booklet with coupons for various onboard amenities.
An upgraded wine tasting event at a special price
A new exclusive nightly event for Diamond and Diamond Plus members to meet and mingle with other fellow members on ships. This will feature complimentary wine, champagne and a happy hour discount of 25% off all other beverages.
A continental breakfast with a crew member available to provide services such as obtaining ice show tickets and other assistance
Due to limited capacity, the Concierge Lounge has not been able to accommodate our growing membership, challenging our ability to provide the optimum experience for our guests. Therefore the Concierge Lounge will now be accessible to our guests staying in Grand Suites and above and Diamond Plus guests only. Diamond Members cruising on Freedom Class ships, Oasis of the Seas and Allure of the Seas will continue to be able to experience exclusive access to a dedicated Diamond Lounge on these ships, which feature a complimentary 'happy hour' from 5-8:30pm daily.
Thank you for your ongoing loyalty to Royal Caribbean International. We hope to see you onboard very soon.
Onboard Benefits (effective 1st September 2009)
Gold (after 1st completed cruise) - Ultimate Value Booklet, SeaPass Card recognition, recognition at the combined Captain's Cocktail Party/Welcome Party.
Platinum (after 5th completed cruise credits) - all the benefits of Gold, plus Private Departure lounge, Priority check-in, Platinum and Diamond event, Complimentary robes for use onboard (subject to availability).
Diamond (after 10th completed cruise credits) - All the benefits of Platinum, plus priority wait list for shore excursions and spa treatments, priority departure, Diamond lounge on Freedom Class and Oasis of the Seas and Allure of the Seas ships, Diamond Event once per cruise on ships without a Diamond Lounge.
Diamond Plus (after 24th completed cruise credits) - All the benefits of Diamond, plus personalised amenity, behind the scenes tours, Concierge Lounge Access.
Additional Benefits
Gold (after 1st completed cruise) - Extra Cruise Credits for Suites, Extra Cruise Credits for 12+ cruise/cruise tour, member contest, member cruises, Crown and Anchor desk for membership inquiries, quarterly savings certificates, member only section of the website.
Platinum (after 5th completed cruise credits) - all the benefits of Gold, plus pre-cruise benefit phone number, complimentary custom air fee, discounts on balconies and suites, receive equivalent of Captains Club member recognition when you sail on our sister lines Celebrity Cruises and Azamara Cruises.
Diamond (after 10th completed cruise credits) - All the benefits of Platinum, plus priority wait list for dining room seating.
Diamond Plus (after 24th completed cruise credits) - All the benefits of Diamond, plus Loyalty Specialist Access, Preferred seating request in the main dining room, Membership card, luggage tags and lapel pin.
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